Swift Solution Swift Solution
SWIFT OS

The facility management platform we built ourselves.

Where the industry buys CAFM or CMMS software from a vendor, we wrote our own. A modern web portal and three mobile apps that run every service division, with AI through nine of the twelve modules, and a login for every client included in the contract.

12 modules9 AI powered3 mobile appsWorks offlineUrdu first
Swift Solution command centre
Run from our own command centreEvery machine, camera and system, monitored and logged
Why we built it

Bought software describes the work. Ours does the work.

Facility software is usually a record keeping layer bolted on after the fact. Someone does the job, then somebody else types it in. The typing is what gets reported, and the typing is what goes wrong.

SWIFT OS sits inside the work instead. The cleaner checks in at the post. The supervisor closes the complaint from the corridor. The guest rates the washroom from the washroom. By the time a report exists, nobody had to write it.

A Swift Solution contract is not a promise about people. It is a live record of them.

We own the roadmap

Something your contract needs gets built, because there is no vendor between you and the engineers.

No licence surprises

The platform is part of the service. There is no per seat charge and no module you have to buy later.

Built for this country

Low end Android, patchy connectivity, offline first, Urdu for field teams and Arabic for the UAE.

One system, five divisions

Cleaning, engineering, security, supply and reporting all sit in the same data, so nothing has to be reconciled.

The platform

Twelve modules. AI runs through nine.

Select any module to see what it does on a live site. This is the same module list a client sees in their own login.

Management portal

One screen for every site you own.

This is the live view an airport operations team sees. Staffing, open complaints, SLA, ratings, zone coverage and material supply, all on one page, all updating as the shift runs.

swiftsolutionpk.com/portal/airport
SWIFT OS client portal showing staff on shift, open complaints, SLA met today, passenger rating, zone coverage and material spend for an airport terminal

Live visibility

See presence, zones and open issues at any hour, without asking anyone.

Quality assurance

Ratings, inspection scores and trends by month, not by anecdote.

Total transparency

Material consumed, work done and compliance proven, line by line.

Request anything

On demand services raised and tracked in the portal, not by email.

Inside the platform

A screen for every part of the contract.

Not one dashboard with everything buried in it. Each division of the work has a view built for the person who does that work, and your login reaches all of them.

swiftsolutionpk.com/portal/workforce
SWIFT OS workforce and attendance screen

Workforce and attendance

Geofenced check in, a shift timeline by zone, and the reliever clock running the moment a post falls empty.

swiftsolutionpk.com/portal/complaints
SWIFT OS complaints and sla screen

Complaints and SLA

Every issue by severity with the time left on its SLA, and photographic evidence required before anything is closed.

swiftsolutionpk.com/portal/audits
SWIFT OS quality audits screen

Quality audits

Scored on site by the quality assurance team, against the standard in your contract, with the evidence trail attached.

swiftsolutionpk.com/portal/reports
SWIFT OS monthly reporting screen

Monthly reporting

The client report generated from the same data you can see, sent on the first working day of the month.

Mobile

Three apps, three jobs, one truth.

Built for low end Android, works offline, and Urdu first for field teams. The same record, seen from three different heights.

SWIFT OS staff app showing a scorecard of 92, today’s task list and the scan zone QR button

Staff app

The person doing the work

  • Check in at the post, not at the gate
  • Today’s tasks with time windows
  • Scan a zone QR to prove a round
  • Personal scorecard and pay slips
SWIFT OS supervisor app showing the live complaint board with SLA timers and an uncovered post alert

Supervisor app

The person holding the standard

  • Live complaint board by severity
  • Assign, reassign and close with evidence
  • Inspection scoring against the written standard
  • Uncovered posts surfaced immediately
SWIFT OS client app showing staff on site, service rating, a star rating prompt and request actions

Client app

The person paying for it

  • Staff on site right now
  • Service rating and trend
  • Lodge a complaint or request a service
  • Suggest an improvement and track it
Nothing runs on WhatsApp or paper
Clients see the same data we see
Guests rate service in the moment
Absences are covered within 90 minutes
Swift Solution uniform system showing six roles by colour

Colour carries the role, so a client can read the workforce from across a lobby.

Your client login

Included. Not an upsell.

Every client gets a login on the day of mobilisation. It is the same live view our operations team uses, filtered to your sites. There is no per seat charge, no premium tier and no module you have to buy later.

  • Unlimited users across your facilities, procurement and audit teams
  • Read access to every record that concerns your premises
  • Monthly insight pack generated from the same data, exportable for board papers
  • An AI assistant that answers management questions in plain language
The feedback code

A rating is worth nothing until it lands somewhere.

Every Swift Solution shirt and jacket carries a code on the back. A guest scans the person who just cleaned the area, rates it in three taps, and the rating arrives attached to the site, the zone and the shift. Not an inbox.

  • Opens in Urdu, English or Arabic
  • Anything below four stars opens a complaint and starts the clock
  • Site coded variants tie a rating to a specific premises
Scan to give feedback on Swift Solution service
SCAN THE CODE FOR FEEDBACK
swiftsolutionpk.com/feedback
Data and security

Your building’s data belongs to you.

Role based access

Every user sees only the sites and records their role allows. Client users never see another client’s data.

Export on request

Your operating records are exportable at any time, and at the end of a contract they leave with you.

Evidence, retained

Photographs, time stamps, inspection scores and sign offs are retained for the life of the contract.

Next step

See the platform on a real site.

We will show you SWIFT OS running on a live contract, not a demo environment, and then set up a login against your own premises during mobilisation.