Swift Solution Swift Solution
FIRST IN PAKISTAN Tech and AI enabled facility management

Your premises are making promises. We are keeping them.

Every lobby, corridor and washroom tells a visitor what you believe about standards. Swift Solution deploys trained and verified people, invests in the right equipment, and runs every site on SWIFT OS, the facility management platform we built ourselves.

0+
years of operating experience
0+
verified professionals deployed
0+
sites for a single banking client
2
countries: Pakistan and the UAE
The Swift Solution operations team with scrubbers, extractors and burnishing machines outside NASTP Silicon Valley, Karachi
ISO 9001 certified
Our team at NASTPNASTP Silicon Valley, Karachi
64 of 64 on shiftAttendance geofenced, 06:00
97% SLA met todayReported live to the client
4.6 guest ratingScanned from a shirt back

Trusted across Pakistan and the United Arab Emirates

The problem

Most facility contracts fail in the same three places.

Not on day one. Day one is always excellent. They fail in month four, quietly, in the gap between what was promised and what anybody can actually prove.

If you cannot see it, you cannot manage it. And if your supplier is the only one who can see it, you are not managing it at all.
01

You cannot see it

The cleaner signed a paper register at 6am. Whether the third floor washroom was actually touched is a matter of faith until a guest complains.

02

Nobody was covered

Someone did not come in. The supervisor found out at nine, told nobody, and the post stayed empty for the rest of the shift.

03

The report is a story

A monthly summary written by the people being measured, delivered after the month it describes, with no way to check a single line of it.

The platform

Where the industry buys software, we built our own.

Twelve modules. AI runs through nine of them. Your login is the same live view our operations team uses, and it is included in the contract, not sold as an extra.

swiftsolutionpk.com/portal/airport
SWIFT OS client portal showing live staffing, SLA, zone coverage, open complaints and material supply for an airport terminal
AI

Complaints, timed

Logged, escalated automatically and closed only by whoever raised it.

AI

Staff mapped to zones

Every person tied to a post, with AI balancing coverage across the premises.

AI

Guests rate in the moment

A code on a shirt back. Low scores become actions, not paperwork.

AI

Board ready analytics

Insight packs and trends your management can read in two minutes.

In the hand

Three apps, three jobs, one truth.

The cleaner, the supervisor and you, looking at the same record from three different heights. Built for low end Android, works offline, Urdu first for field teams.

SWIFT OS staff app showing a scorecard of 92, today’s task list and the scan zone QR button

Staff app

Check in at the post, today’s tasks, scan a zone to prove a round, and a personal scorecard that drives incentives.

SWIFT OS supervisor app showing the live complaint board with SLA timers and an uncovered post alert

Supervisor app

The live complaint board by severity. Assign, reassign and close with photographic evidence, and see an uncovered post the moment it happens.

SWIFT OS client app showing staff on site, service rating, a star rating prompt and request actions

Client app

Staff on site right now, your service rating, and one tap to lodge a complaint, request a service or suggest an improvement.

The Swift promise

We sign our name to numbers.

These are the standards we contract to. Every one of them is measured by SWIFT OS and reported to the client every month.

0%
complaints resolved inside SLA
0%
attendance reliability
0 min
maximum reliever fill time
0%
uniform and grooming pass
0+
average zone quality score
0+
client and guest rating
0%
statutory compliance proven
3:1
commendations to complaints

Accountability is not a value we claim. It is a report we send.

Certified curriculum
Swift Academy induction session in progress
The Swift AcademyEvery person trained before deployment, and retrained every year
Our people

Nobody is deployed before they are trained.

Police clearance, CNIC verification and references come before a posting, not after it. Then cleaning science, equipment handling, safety, conduct and client courtesy, taught in Urdu and English at our own training centre in DHA Phase 5.

  • Verified before deployment. Clearance and references precede every posting.
  • Checked every day. Uniform and grooming checks with photographic evidence on site.
  • Rewarded on merit. Monthly scorecards drive incentives and a Best Employee award.
Inside the Academy
Who we serve

Ten sectors. One standard.

A hospital corridor, a trading floor and an airport gate fail in different ways. We staff, train and inspect for each.

Corporates

Banks

Aviation

Housing societies

Malls

Schools

Universities

Hotels

Hospitals

Clubs

Our equipment

Great people deserve great tools.

Ride-on and walk-behind scrubbers, single-disc and burnishing machines, industrial vacuums and extractors, high-pressure and steam systems. German machinery where it matters, so quality never depends on effort alone.

Every machine is registered in SWIFT OS with its serial number, condition and maintenance history, visible to the client at any time.

Asset registered Client visible
CCTV and ESS Live monitoring
Swift Solution command and control room with live monitoring walls
Command and controlEvery machine, camera and system we deploy is monitored and logged
How we contract

Two models. Both fully managed.

You choose how you would rather buy. The standard does not change between them.

Model one

Resource based

You tell us the headcount and the scope. We recruit, verify, deploy and manage the resource, and charge per person plus a service charge.

  • Per person charge against agreed headcount
  • Service charge covering management and overhead
  • Supervision, training and compliance included
  • SWIFT OS visibility from day one
  • Scale headcount up or down as needs change
Model two

Service agreement

A fixed term contract for an outcome, not a headcount. Everything needed to hold the standard is bundled into one monthly fee.

  • Workforce, managers and supervisors
  • Dedicated quality assurance function
  • SWIFT OS, our own facility management platform
  • Swift cleaning supplies and consumables
  • Dedicated German machinery and commercial vacuums

Any other line can be added as an extra segment: pest control, HVAC, electrical, security, fuel or MRO procurement.

Compare the models
Our clients

A national technology park, clubs, banks, hospitals and universities.

From a single bank branch to an international business district, the operating standard does not change. In the UAE we operate as Ability HRS Facilities Management LLC.

NASTP, National Aerospace Science and Technology Park
Karachi Gymkhana
Bank Al Habib
JS Bank
Soneri Bank
BankIslami
Meezan Bank
Indus Hospital
Hussain Lakhani Hospital
Iqra University
Daman
World Trade Center by Daman
Gargash
Sweet Homes Housing, Ajman
Dubai Internet City
Next step

Invite us to walk your premises.

We will return with a plan, a price and a standard you can measure us against. Most site walks take under an hour and you will have the proposal inside five working days.